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Author Topic: NEW THS PROCESSING HOURS!!!  (Read 22240 times)

Offline GalaxyNinja

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NEW THS PROCESSING HOURS!!!
« on: November 02, 2013, 12:10:02 PM »
Hey there everyone,
     
Due to my work schedule, I will not be approving members, memberships, course purchases or shippable items on USA EST Wednesdays or Sundays from now on, due to my day job.  If you purchase something on Wednesday or after business hours on Tuesday, your order may not be processed until Thursday. If you purchase something on Sunday or after business hours on Saturday, your order may not be processed until Monday.

This is in the USA Pacific Standard Time Zone

If we do not respond within 24-48 hrs to your email or purchase: Check your junk mail or do a search for training@top-hat-sec.com or admin@top-hat-sec.com. Most likely the email is in the junk folder if you did not receive it.
« Last Edit: May 20, 2015, 02:39:33 PM by GalaxyNinja »

Offline GalaxyNinja

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Re: NEW THS PROCESSING HOURS!!!
« Reply #1 on: November 04, 2013, 08:32:14 AM »
Realized that I never put all the hours up...

Top-Hat-Sec Membership/Course Processing Hours (all hours are in the USA EST Time Zone!):

Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: OFF
Thursday: 8am-5pm
Friday: 8am-5pm
Saturday: Varies
Sunday: OFF

Forum: Please see the topic titled: "Guests Read This First"

Please note there are acceptations and I will occasionally process outside of these times.
This time schedule does Not override the 24hr email response time (except on Wednesdays and Sundays).
« Last Edit: May 20, 2015, 02:40:43 PM by GalaxyNinja »